A bit of a vent here, so please excuse. We have been to the Playa Del Carmen area nine times in the last 9 years. We have also made three trips to Cuba in this time as well. Our last trip, less than three weeks ago was to a new resort in Cuba( our fourth resort in Cuba) and in 13 trips, it was the first resort we had major issues and complaints. I posted a review, and all of my concerns were blown off as " relax your on vacation",,, "its all about your attitude" ect. Now I know this is a Mexico forum, but its where I feel more comfortable, and it brings me to this question. How much attention to you pay to reviews? If its a place you have booked do you blow off negative reviews as a bad attitude of the reviewer? I guess I am feeling upset with myself, because we could have returned to Mexico, my first love, but price dictated and I am so sorry I let that influence my decision, and I didn't pay attention to the common thread through the reviews. So I paid the price. So...do you pay attention to the reviews. Do you blow off the concerns of others? We are returning to MEXICO in November. I can't wait!!