To be fair, we were not guests of the Mayan but voluntarily decided to take the timeshare offer for $200US with breakfast and a 90 minute presentation. We were renting a vacation property at the Melia PV and had taken their vacation presentation. The Melia presentation was exactly 90 minutes long, all offers were honoured and the presentation was professional, respectful and on time. We wanted to educate ourselves in case we were truly interested in owning a vacation/timeshare property.
The Mayan is impressive and expansive. We had our two girls along, age 9 and 11. We took their swimming suits along in case they were offered a chance to swim. There is lots of construction going on and plans sound like it will continue. The beach is very impressive with lots of sand and acitivities. The pool area is also impressive. We were shown the Bliss rooms that were being offered and then the Lux highend rooms which went for about $400,000 US for one months use per year for 100 years. I had been looking at real estate that day and there were comparable properties for sale in PV for a similiar price except you owned the property.
We then went into a vast cavern of a room. I said to my wife, "Oh, oh. Now we're in the grinder!" The kids went into a smaller room with video games, and a variety of other games that did keep them busy. We later learned they were playing Grand Theft Auto (Adult Only)! We had had breakfast before the tour and were open minded about the presentation. Our guide/salesman was from my judgement a reformed drunk. I have had enough work for me to know the clues. The presentation was the same as I sat thru in 1973 with my parents in Miami. It was scribbled on a piece of paper and nearly illegible. I have a financial background and was able to follow, but my wife was unable to understand and got more upset as time went on (she is college educated). As I asked questions we had two more salesmen come to our table with different offers. Our first offer was for about $43,000 plus for one bedroom for 100 years. This included some interest payments back on our investment. The next offer was about $26,000 and the final offer was for $11,900. This all started with them picking us up late at our hotel and started about 10am. By now it was 1pm. Finally we had had enough and they let us go. We went into another part of the hotel thinking we were on our way out and we had to meet another person to confirm our visit. He started to do a customer satisfaction survey. It was just a ploy and another greasy salesman, just a little smoother that the first. By now the offer was for a shorter contract for about $1800. I wasn't even listening by this time. My wife was mad and my kids were crying. They knew by this time there was no swimming or fun here and it was about 2pm. Finally, we were shown out a side curtain, not thru any normal door or exit and down a hall to a girl that paid us 2400 pesos. The normal exchange is 15 pesos/1 US dollar. You got 14.4pesos exchange at other hotels but the Mayan was 12:1. They scooped 20% on the exchange alone. Then you were shown out the hotel but there are no taxi's where they dropped you off. We took the "walk of shame" along the corridor only used by service staff to the front entrance where the taxis were. At least they paid us for the taxi to return us to our hotel. By the end of the presentation we were at a point that I don't think I would have taken a timeshare if they had given it to us. We do have friends that have a timeshare at this resort that may rent to us. I guess time will tell. I'd feel trapped at the resort as it is large and you can only shop at the company store.
When the taxi dropped us off at the Melia, I almost got down and kissed the marble floor. It was so good to get back to a friendly/welcoming resort. There is so much more than the superficial outside appearance of these resorts. The Mayan had no soul and this would worry me although I would like to try a stay sometime. I may end up back at the Melia begging entrance and forgiveness.