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Tukari Transfer from Puerta Vallarta Airport

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San Luis Obispo...
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Tukari Transfer from Puerta Vallarta Airport

Don't fall for it! Completely incompetent transfer service.

We never use a travel agent, but because our latest vacation was a "reward" trip for my husband at work, we had to use an agent. She booked our transfer for us through Tukari and it was a complete bust. They didn't meet us at the exit as they said they would, we had to find them in the terminal which we completely unfamiliar with, dragging our luggage around with us. When we finally located a Tukari rep. they said they were late because of a previous commitment and proceeded to put us in a cab giving the driver a voucher.

They arranged to meet us at our hotel the next day "to confirm" our return transfer. Thought this was strange but went with it. They confirmed our air port departure time and then confirmed what time they would be there to pick us up. Again, didn't show up and our hotel staff was instructed by Tukari to put us in a cab to the airport and they would meet us there. ??? What??? So we just paid for a private transfer (both ways) and ended up in a junky cab? Pathetic. We don't need to meet you with you at our resort (taking up valuable vacation time) or at the airport once you've completely bailed on our agreement.

Don't get taken by this ring of rascals and just take a cab to begin with our read the forums or ask your resort for a recommendation. Ridiculous!

Chicago
Destination Expert
for Puerto Vallarta, Nuevo Vallarta
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8,703 posts
52 reviews
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1. Re: Tukari Transfer from Puerta Vallarta Airport

Several (but not all ) private transfer companies do not have their own vehicles and use the airport and city taxis and vans. They charge a higher rate and then just put you in a taxi.

Good advise to read the forums as this subject has been discussed many times in the past.

San Luis Obispo...
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14 posts
142 reviews
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2. Re: Tukari Transfer from Puerta Vallarta Airport

Thanks for the reply - as stated in the post above, we did not book this directly. The post was simply a warning for anyone that is booking currently, their own transfer transportation (all the other forums on this matter are several years old).

3. Re: Tukari Transfer from Puerta Vallarta Airport

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Removed on: 05 August 2014, 05:19