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email for Riu Palace Pacifico please

Minnesota
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441 posts
7 reviews
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email for Riu Palace Pacifico please

I would like an email that has been tried and has gotten a good result using.

Hoping to get a upgrade, it will be our 25th anniversary, (fingers crossed ;) ) , also I have heard that it may be possible to make early restaurant reservations.

Thank you!

MNJulie~

B.C.Canada
Destination Expert
for Riviera Nayarit
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11,850 posts
116 reviews
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1. Re: email for Riu Palace Pacifico please

Julie. Do quote your Riu Class card Number..that helps.

customerservices.palacepacifico@riu.com

Joy

Minnesota
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441 posts
7 reviews
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2. Re: email for Riu Palace Pacifico please

thank you :)

MNJulie~

Bloomington...
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1,023 posts
31 reviews
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3. Re: email for Riu Palace Pacifico please

Julie

Email Blanca a few days before your arrival and they usually will book you in advance. Depending on how busy they are you may or may not get an upgrade. We did not for our 25th but we were at high season and if you are going in April you might be in high season as well. But you will get a bottle of Champagne delivered to you room:)

Minnesota
Level Contributor
441 posts
7 reviews
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4. Re: email for Riu Palace Pacifico please

what email is there for Blanca?same one for customer service?

MNJulie~

Minnesota
Level Contributor
441 posts
7 reviews
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5. Re: email for Riu Palace Pacifico please

I don't have a riu card..

Is that on the itinerary? or is it an actual card you need to get thru them?

MNJulie~

Bloomington...
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1,023 posts
31 reviews
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6. Re: email for Riu Palace Pacifico please

Yes she is the one that answers the customer service inquiries. Very nice gal!

B.C.Canada
Destination Expert
for Riviera Nayarit
Level Contributor
11,850 posts
116 reviews
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7. Re: email for Riu Palace Pacifico please

If you go to RIU's, and I see you do.. You should join the Riu.Class club... and get a card/number...

Go to Riu.com... click on Riu CLASS... join... you can even put in your Request there...

You get points for each stay.,they will go back a year, if you can remember your booking number. You get your points AFTER your holiday. Give number when booking in at Desk.

In rooms, they have booklet that explains all this... but I would Join BEFORE you go..for good measure.

Joy

Minnesota
Level Contributor
441 posts
7 reviews
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8. Re: email for Riu Palace Pacifico please

thought about joining years ago... wish I had, we go every couple of years tho.

Probably been to ...5 or so...

MNJulie~

B.C.Canada
Destination Expert
for Riviera Nayarit
Level Contributor
11,850 posts
116 reviews
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9. Re: email for Riu Palace Pacifico please

Still worth joining... IMHO.

WI
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52 posts
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10. Re: email for Riu Palace Pacifico please

We are going to Roi palace Pacifico March 11 and would like to make meal reservations before we arrive. Did you find out how to do this?