I am planning my first all inclusive vacation to the Cancun/Mayan area and am seeking info from a recommended travel agent in the Med Hat area.
I have posed the usual questions like what's included in the package, prices for resorts and different flight availabilities. So far the agent has provided me with quotes on about 8 different resorts and their flight times. My fiance and I have decided that there is a particular flight that we want to take so I've now asked which resorts have space available according to this one flight.
She has come back to me saying that due to the 'extensive' research she has already done for me and in addition to what I Have now asked for, it's 'company policy' to charge a $50/person non-refundable fee to provide further information. Upon booking this fee will be applied to our final payment.
Has anyone ever heard of this 'consulting fee' line before? It's also interesting to point out that the reason I have gone to this agent is due to my fiance's job status, he offered a discount from her office. I have asked however, she's never said exactly how much this discount is; I have sourced her quotes against another agent and sounds to be extremely minimal if at all.
Any advice/thoughts would be helpful.