Just returned from an amazing 3 week tour of BC and Washington state. We arranged our RV rental in the UK with motorhomebookers.co.uk and were very happy with all the arrangements - everything was as stated in the rental agreement and there were no extra charges to be added at the rental depot. We booked an all inclusive package with Fraserway in Delta, Vancouver, and found them on the whole to be good. From collection at our hotel to actually leaving their depot took just over an hour (this included the comprehensive operational instructions) and similarily the drop off procedure was quick and easy. We did have a bit of a problem with the vehicle about a week into the hire - Saturday night of labour day weekend! - and though we were still able to drive on safely it was a bit noisy and irritating. We phoned Fraserway out of hours assistance and were advised that nothing could be done till after the holiday weekend and that we should phone back Tuesday AM. We weren't overly happy with this but despite our protest had little choice but to drive on. The problem wasn't actually fixed until the Thursday - partly due to our location at the time and the lack of service agents in the vicinity. The staff at Les Schwab in Anacortes were amazing - they were obviously very busy but still attended to us immediately and within an hour we were back on the road. We were compensated for our inconvenience and the charge for the extra 100kms we did was waived. Despite the problem we would probably still book with Fraserway again - the RV was clean and well equipped and the calls we made to the Vancouver depot were all dealt with efficiently-they always called us back when they said they would. My only worry is what would have happened if we'd had a major breakdown on the holiday weekend???? I wonder how other rental companies have dealt with it?