We first stayed at the courtyard by Marriott in dec 03. My husbands friend made the reservations for us(he works at the adjoining resaurant). everything was perfect. Then I made reservations for march 04 I called the 1-800 # ,requested a 8th floor fallsview room. Got to the hotel ,they put us in a 2nd floor room. When we opened up the drapes there was another hotel 3ft from our window. so we upgraded to the 8th floor.
Just booked a suite for dec. When I called the local number, I asked for reservations,they put my through. Turns out reservations are located in the big fallsview marriott, down the road. She could not tell me what floor the suites were located on. Finally called the front desk and asked where the this paticular suite was located. On floors 2 thru 5. Called back again to the front desk a few days later and downgraded to lesser suite. The man actually told me my room #.
Am I being naive or should i believe him. Yes I got his name.
Any replys would be helpful
Thx in advance