I'm not sure if this is the right place to post this question but since the concert is at the ACC (J.Lo/Enrique), I was wondering if there are any tips/tricks to getting through to Ticketmaster when trying to order tickets. I tried getting tickets for my brother several years ago using Ticketmaster (online using two laptops and phone) but could not get through. I tried for over an hour and then gave up. The tickets go on sale tomorrow @10am and I'm worried that I won't be able to get through.
Also, for future reference, does anybody know how to get presale codes for concerts?