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Warning for those buying Jewellry St Marteen

Manchester, United...
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1 post
11 reviews
2 helpful votes
Warning for those buying Jewellry St Marteen
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We have returned from St Marteen in the past three weeks and whilst there I purchased a rather expensive Diamond and Yellow Gold ring from Little Europe Jewellery on Front St Philipsburg. The diamonds fell out of the ring on our return to the UK. We took the ring to a Goldsmiths Jewellers in Manchester for a repair who said they would not touch the ring because the settings were substandard and could not be repaired to a standard where they diamonds would not fall out again. If they were to undertake a repair they would becoume liable and they were not prepared to take the risk.

We have contacted the shop by email and they have stated the ring was perfect which it clearly is not as it would not fall apart so soon after purchase. The jewellers have offered me a US$ 50 credit which clearly would be insufficient for me to either have the ring repaired or to return it to St Marteen. We have now handed this dispute over to our credit card company as I had paid for the ring with my credit card.

My advice is DO NOT BUY ANY JEWELLERY in St Marteen as it is impossible to guarantee the quality of the priece and it becomes impossible to get a repair done. I would also definately advise avoiding the jewellers I visited.

London, United...
Level Contributor
2,753 posts
248 reviews
345 helpful votes
1. Re: Warning for those buying Jewellry St Marteen
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Sorry to hear about your experience but I think it varies so I wouldn't say don't buy jewelry on SXM. I've been buying my jewelry on SXM for about 10 years with the same shop and have never had an issue. I appraise everything at an independent store at home and have always been very happy with the independent appraisal.

Churchville...
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183 posts
61 reviews
113 helpful votes
2. Re: Warning for those buying Jewellry St Marteen
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Hrhweezie, just wondering where you like to shop.

London, United...
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2,753 posts
248 reviews
345 helpful votes
3. Re: Warning for those buying Jewellry St Marteen
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Fink - DK Gems. Ask for Depti or Jeff. It's a family business and they are very helpful. I've even worked with them through email in advance of my trips. There are plenty of reputable shops on the island.

Churchville...
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183 posts
61 reviews
113 helpful votes
4. Re: Warning for those buying Jewellry St Marteen
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Thanks for the tip!!

england
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2,562 posts
24 reviews
75 helpful votes
5. Re: Warning for those buying Jewellry St Marteen
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I got a ring in St Maarten intending to have the diamond reset in the UK and got a fantastic bargain. The setting I bought was pretty average and I think that goes for most of the settings. That might be because they are not to European taste though. I wouldn't hesitate to buy jewellery there.

Summerfield, NC
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12 posts
6. Re: Warning for those buying Jewellry St Marteen
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Very surprised, as we have become friendly with the owner and always found him honest! His name is Hiro Alwani!

Philipsburg, St...
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1 post
4 reviews
5 helpful votes
7. Re: Warning for those buying Jewellry St Marteen
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Hi Roger,

I advise you take a picture of the ring. Scan a copy of your receipt and date of purchase, clearly write on the body of the email what your exact grievance is about the ring and what is actually wrong with it as your message on tripadvisor is unclear. The only thing that is clear is that you are saying not to shop with us and that your manchester jeweler told you they won't touch the ring. Other than that it is unclear why you will not continue to shop with us. We will be able to target a solution upon receipt of your email and once we understand what it is that you are unhappy about with reference to the piece.

Thanking you kindly.

Have a lovely day. If you are supporting Team Manchester City, they sure seem to being a good job.

Manoj Alwani

Little Europe Jewellers

info@littleeurope.com

8. Re: Warning for those buying Jewellry St Marteen

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