Can anyone help? Many family recently hired a large country house for a big get together to celebrate parents 40th Wedding Anniversary. In addition to the main house, there was a coach house too. The keys were left for both properties but the owner is now saying she is keeping our £1000 deposit because we had not booked the coach house! We are trying to negotiate with her and accept that we should pay the cleaning and electricity costs but think it is unfair for us to pay the rest.
Any thoughts, helpful suggestions? Thanks!