Hello to all on Tripadvisor,
I bought this voucher as a treat and used it Yesterday 29/7/2014 whilst in Cambridge for my wife and I and was really disappointed with the service, food, tea.
1. The staff were running about looking after the champagne groups and people spending lots of cash. We had people arrive and get food and drink before us we were patiently sitting waiting and having been there long before other people. We also over heard the staff talking about people and what they had and make sure the payed there bill soon, Not very nice comments for this standard of hotel and clientele.
2. The food that came was really sparse and although the young lady said it was unlimited food? On the menu it stated only if avalible at no point did anyone offer more. Not that we would have had any more titbits as they tasted stale.
3. The glass of prosecco was very nice the best part but came along with the cup of tea which was cold and stone cold when you added milk. These were served long before the food came and if you did want a refill tea it cost you £4 even though on the main menu it was £3.50!!! but on the special Groupon menu it was as stated £4
4. The table by the river was what originally sold it to me I thought it would be lovely and for the cost £21 I thought it was not bad value but really did not think It would be that bad.
I also thought there would be to much to see in the short time we were in Cambridge and that I might return and stay at the doubletree but after this saga I wont be back.
Finally not the hotels fault but just accross the river is a public walkway and as it was a lovely sunny day there was lots of punts and foot traffic so was not expecting a local scumbag who was sunbathing in a nice pair of red shorts to walk up to a tree and urinate right in front of everyone, I assume he was local he had a very nice bike. I wish I had filmed him and put it on utube.
Apart from that the rest of our day was very nice walking around Cambridge and would recommend it also be prepared to pay entrance fees from £1/ £7.50 each for the colleges they are not free and you are very limited were you may go whilst inside.
Regards Bob ESSEXEdited: 30 July 2014, 11:29