My wife and I have used TA forums and reviews for some time now regarding UK, mainland Europe, and US trips. The disparate views of locals and visitors are very valuable indeed. When one sees differing reviews of a restaurant or of an hotel, one then can judge and make up one's mind as appropriate. However, I believe strongly that one should not criticise an opinion or a report just because one disagrees. Disagree yes; discuss yes; but do not say one has reported on a different restaurant ..... same restaurant at a different time perhaps!
I’ve just received a personal message from a first time poster regarding my review of G.A.L. I’ve posted this below as sent and also my reply. I have removed the name of the person sending.
On 20 August 2010 18:14 ? ? ? wrote:
this certainly is not the same restaurant that we had been eating in at all. we have eaten at G A L on many occassions. my husband has the steak and has NEVER had one under or overcooked !! i think this is a very unfair review !!
Hello ? ? ? - You are entitled to your opinion and there are many good reviews of G.A.L. There are also some not so good. As to unfair? We are entitled to our opinion and that is what TA is about; you will see I have nearly 3,000 postings and have much experience of TA. It is most certainly NOT normal for personal criticism to come through for one's postings. I suggest you post on the open forum where you and I and others can have a fair discussion. I told it as it was - I really do hope you are not accusing me of telling porkies? I said the staff were lovely even after the complaint; I said the place was spotless; I said the starters were good; I said G.A.L. had made no charge. However, we had come some distance from our hotel for our main meal of the weekend and our evening WAS ruined - FACT. My steak was appalling - FACT - a restaurant can not cook properly a wedge shaped steak and I described mine accurately. My wife's steak was completely uncooked - FACT. The kitchen confirmed this and apologised as did the manager. I asked for another steak and said I was prepared to accept it was an aberration in the kitchen. Instead of a steak, I got the pudding menu - FACT.
I will make a note on the main forum about your criticism but I will not personalise it and will not mention your name. The whole point of a forum is discussion.