Why would any business choose to alienate its customers at the first point of contact?
Well that is the experience that awaits you if you chose to be dropped off or picked up at Bournemouth Airport. As soon as you turn into the airport approach road you are funnelled into a traffic system that leaves the ordinary motorist no option but to enter the car park thus incurring a minimum £2.50 fee! There are NO free drop off or pick up facilities!
The merits of the charge are debateable the real issue is the feeling that you have been ripped off in the same way as if you have been wheel clamped by a bunch of cowboy traffic enforcers.
So next time you are attracted by a cheap flight from RyanAir or Thompson, just add a further fiver on – who knows it might make the difference about where you chose to fly from. It should certainly send a message to the numpties who have created a public relations disaster in the hope of extorting a few more pounds by ambushing unaware travellers. Rant over