I don't often post about airports but was really peeved by the set up at Terminal 2 passport control at arrivals this weekend.
There were around a dozen desks for non-EU citizens and just 2 for EU citizens. Non- EU citizens had little or no queue but people who live here had to wait and queue 'Disney style' like a snake and it took 30 mins. The vast majority of people arriving at my time where EU citizens, it was a joke.
What sort of policy is that!!!!