I ordered tickets from the BBC site on May 25 for the final PROM in the Park on Sept. 10. I gave them my MasterCard # and info, and the site instructed that it wouldn't be charged until my tickets were processed. It also stated I would be notified whether I would get tickets or not within 28 days.
I still haven't received any notification from them, but I've received my Mastercard bill and there's a charge for the tickets on it. Yippee, it looks like we'll get to see Andrea Bocelli, but I don't have the tickets, and I don't want to pay for something I haven't received.
I sent an e-mail over a week ago to the site where I'd ordered the tickets, but STILL haven't received a reply. I can't find a phone number on the site, or I'd try to give them a call.
Any thoughts on how to proceed? If I pay the full bill, I'll have a hard time contesting the charges at a later date, and I feel uneasy paying for something I don't have! We REALLY want to go to this event, but I'm at a loss as to what to do next. Any suggestions? Thanks in advance.