Title: Warning about this parking company
This owner operated company is located 10 minutes from Stansted Airport in the countryside and quite tricky to find especially in the dark. We chose them as they were the cheapest company we could find on the internet.
We were given clear written instructions to follow on our return from our holiday. We took 10 minutes to buy a take away coffee before proceeding to the pick up point where as per the instructions we phoned to let them know we were there. The pick up van arrived immediately. Brilliant, we thought, only to have the driver jump out and growl at us for being 15 minutes late, keeping other people waiting & that we shouldn't have stopped for coffee. Seeing our stunned look the other family being picked up apologetically told us they hadn't been waiting long. The driver grumpily phoned his partner to tell her she should have clearly written in the pick up instructions 'do not stop for coffee'.
On arriving back at our car, the partner also reprimanded us for buying coffee. We then replied that we didn't like their attitude to their customers. Mrs Grumpy then told us to leave quickly or she would set her dogs on us. We were travelling with 3 young children.
In their favour we could say they provided a prompt service but unless you want a meet & greet service with Mr & Mrs Grumpy & their dogs I wouldn't recommend using this company.