maybe slightly controversial.
but reading a previous thread on the negativity of TA caused me to think about how i used TA.
when I read a review or comment the first thing i do is look at where the review comment comes from.
The cultural expectations of what constitutes good /bad service do vary considerably (things like tipping protocol come to mind).
I suppose it is understandable as this is a US based web site that it should reflect us cultural norms in the broadest sense.There is a fair degree of overlap between the us and uk but it is not 100%
From my own point of view i tend to value opinions from the uk more than others.Though there is a tendency to be a bit starry eyed when it comes to trips to the us for many brits ie to over praise everything.
I have seen hotels marked down for interesting things like who owns the shares and given bad comments for things that I wouldnt consider bad at all.
Looking at other forums they seem to be almost entirely used by Anglos and pepole who wish to practise their english.
On the negativity, i suppose those who use the forum have something to say and it is human nature that those with complaints are more motivated to write.