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Great Cabbies!

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47 posts
15 reviews
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Great Cabbies!

I just spent the weekend in London with my mum who's in a wheelchair. We were apprehensive about travelling within London, but found London cabbies to be fantastic - we took 3 cabs in total and each driver was friendly and really helpful. Just wanted to leave this message in case anyone else searches for this sort of info - I know I did before we travelled and found some suggestions that not all cabbies are accomodating of wheelchair passengers. Travelling was much easier than we thought; I hope this is reassuring for anyone else travelling in this situation.

Cheers, Jaynie

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1. Re: Great Cabbies!

so glad you had such good service ... I know they're not cheap but I think our London black cabs are brilliant

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for Staffordshire
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2. Re: Great Cabbies!

Yep we've had no complaints with them either.

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3. Re: Great Cabbies!

The only thing I will say is that here in London we have something called Taxicard, which offers subsidised taxi rides for disabled people (people with disabilities, abled, unabled, differently abled, or whatever the term du jour happens to be). Many taxi drivers are great about this, but there are also a lot of them who do not like to accept Taxicard passengers as (a) they do not get paid up front for the full fare and (b) they do not like the hassle of getting the wheelchair in and out of the cab. I have encountered more taxi drivers than I can remember who for one reason or another claimed to be unable to accept a Taxicard passenger, generally alleged computer or mechanical faults. It is possible that in rare instances these excuses are perfectly genuine, but it happens so often that I fear it is unlikely that so many taxi drivers are driving around in faulty vehicles. When I have asked taxi drivers about it they often confirm that many of their colleagues simply do not like accepting Taxicard passengers and will make up any excuse to avoid them. I have even had taxi drivers not even bother to stop: as soon as they see the wheelchair or the Taxicard being held out they shake their heads and carry on driving.

I am pleased that your experience was good, and there are a lot of excellent black cab drivers out there, but there are a lot of less than helpful ones as well.

London, United...
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4. Re: Great Cabbies!

Just a note for others - only those black cabs with the orange & yellow roundel ("target") accept Taxicards

5. Re: Great Cabbies!

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