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Need some Help

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Calgary, Canada
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11,319 posts
114 reviews
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Need some Help

Hi All

Need some advice from the London TA Regulars. We have friends traveling to London this summer. While there they will celebrate their 1st wedding anniversary. We'd like for them to be surprised with say a bottle of wine. So the query is, as we are from Canada how would we go about it. Contact the hotel? Is there a reputable online place that delivers? We are kinda stuck. Never done this sort of thing before. Thanks in advance.

Cheers

UK
Destination Expert
for Chester
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3,608 posts
16 reviews
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1. Re: Need some Help

I Googled "single bottle wine gifts"and found several reputable firhms who would deliver a personalised gift _ starting with M&S and Majestic Wine

London
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2,911 posts
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2. Re: Need some Help

Do you have any idea what sort of hotel they are staying in? If they are staying at a hotel of good quality then I am sure you can arrange for almost anything to be done, if you are prepared to pay for it. If they are staying somewhere at the budget end of the market this sort of service is probably harder to order as standard, though a generous hotel worker may be happy to arrange something for you. Other than that I am sure that a good wine merchant in London would be able to deliver to a hotel.

UK
Destination Expert
for Chester
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3,608 posts
16 reviews
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3. Re: Need some Help

Sorry, "firms.......tablet keyboard!!!!!g

Calgary, Canada
Level Contributor
11,319 posts
114 reviews
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4. Re: Need some Help

They are at the hotel Tavistock in Russell Sq. I've emailed hotel, hopefully a response soon. Chesterbuff Thanks for the info. Never though of M&S.

Cheers

Stirling, United...
Destination Expert
for Stirling
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13,661 posts
7 reviews
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5. Re: Need some Help

Quite a few florists have alcohol licences and can deliver flowers + wine.

London, England
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7,865 posts
76 reviews
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6. Re: Need some Help

M and S are reliable and would also be able to deliver a nice bouquet of flowers to accompany the wine (or Champagne).

Calgary, Canada
Level Contributor
11,319 posts
114 reviews
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7. Re: Need some Help

You guys are great. Knew I could count on my TA friends. I'll look into them.

Cheers

London
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2,911 posts
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8. Re: Need some Help

I assume that the hotel could probably send up a bottle from Jacques Wine Bar. Failing that, a wine merchant will deliver for you. E.g. Oddbins: http://www.oddbins.com

From their website:

Oddbins will deliver to all UK addresses and we accept orders from abroad for delivery within the UK.

We have no minimum order requirements and will process all orders placed before 2pm UK time on the same working day (orders placed after 2pm Friday will be processed Monday).

The following delivery options are available for your order, subject to availability of stock:

Class Pricing Info

Standard

£4.75

Free on spends over £100

Most Standard Delivery parcels arrive within 2 working days of placement of your order.

Some deliveries - especially those to remote areas, such as Highlands and Islands - may take longer.**

Next Day £6.95

If you place an order by 2pm (UK time), Monday - Thursday, it will be delivered the next day*. Orders placed between 2pm on Thursday and 2pm on Friday will be delivered on the following Monday and orders placed between 2pm Friday and 2pm Monday will be delivered on the following Tuesday.

*Please note that if the delivery is for a far flung or rural destination there is high chance that the Next Day option may not be possible. Please check the Delivery Policy for for further information. Alternatively you can call on 0800 328 2323, during UK office hours - Monday to Friday, 9am to 5:30pm.

Saturday £12

(all order values)

Orders must be placed online by 2pm Friday.

Multidrop £4.75

per order per address

Free

per individual order over £100 per address

We are experts in delivery to multiple addresses. You can complete your entire order online. Read more at Multidrop Orders Please call 0800 328 2323 if you would like assistance with the process or email customer.services@oddbins.com.

Telephone Orders Only:

Same Day £25

Same Day Delivery is available in some parts of the country via telephone orders only. Please call 0800 328 2323 Monday to Friday - preferably by 2pm - or click here for more information

Timed Delivery

We are currently unable to offer timed deliveries, however if you would like us to hold back on a despatch we will do our utmost to help your parcel arrive as near as possible to a particular day. Please enter this into the ‘Delivery Instruction’ field which you will find during the checkout process. Alternatively please email customer.services@oddbins.com or call 0800 328 2323 for assistance.

Track your Order

You can track your parcel online by logging in if you have registered an account. Alternatively, please call customer services on 0800 328 2323., where someone will be able to help you. Lines are open Monday to Friday, from 9am to 5:30pm. You can also email customer.services@oddbins.com for assistance. We track every parcel twice daily to the point of completed delivery. So if you are sending from overseas and concerned about the delivery, please rest assured that it WILL reach your recipient. If we notice any irregularity or unfortunate incident such as breakage we will take immediate action to re-despatch the parcel. Should the delivery be attempted when the recipient is out, a card will be left. Should the delivery be repeatedly carded, we will contact the recipient to establish a suitable delivery time. Whilst occasionally parcels are delayed due to issues beyond our control should they be severely delayed we will contact you with an update. If you have any questions regarding your parcel please email customer.services@oddbins.com or call 0800 328 2323

More Information

We hope that the above will answer all your questions. You can find more information in our full Delivery Policy. Should you have further enquiries please call 0800 328 2323 during UK office hours - Monday to Friday, 9am to 5:30pm. You will come directly through to our online operations team and your call will be dealt with by a real person who will be able to help you.

* Per Recipient

**Subject to stock availability and successful payment authorisation, your order will be despatched the next working day after you place your, or the same day if you order before 2pm. Our Standard Delivery is then a 2 day service for most of the mainland UK from date of despatch. As most orders are delivered via a third party courier, we cannot offer absolutely guaranteed delivery times, however the vast majority of orders placed arrive within 2 working days.

Calgary, Canada
Level Contributor
11,319 posts
114 reviews
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9. Re: Need some Help

Just to let you know the hotel came through with a bottle of wine and a fruit basket. My friends will be thrilled. Thanks for all the suggestions.

Cheers

10. Re: Need some Help

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