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Possibility to change seats? - Eastcoast rail

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Possibility to change seats? - Eastcoast rail

I have recently book seats with Eastcoast Rail & seats selected too.

Due to some issues, I need to reselect my seats but when I into the website, there's no option for me to make a change :(

Dropped an email to the company but so far - no reply.

Any info would be greatly appreciated. Thanks

Harrow, United...
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for York
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1. Re: Possibility to change seats? - Eastcoast rail

although you've booked seats you can sit on any free seats you like once boarding the train. Unless you're travelling at peak hours then there normally plenty of spare seats.

Ottawa, Canada
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2. Re: Possibility to change seats? - Eastcoast rail

If you created an account you should be able to sign in and view your seats then change them if desired.

If you didn't create an account, you will need to find a seat yourself when you board the train. Each seat will have a ticket on it if it has been reserved.

Just don't go into the first class car if you haven't booked first class. :-)

Kent, UK
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3. Re: Possibility to change seats? - Eastcoast rail

>>If you created an account you should be able to sign in and view your seats then change them if desired.<<

I don't think you can do that. You will probably have to phone them up.

Ottawa, Canada
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4. Re: Possibility to change seats? - Eastcoast rail

I know i have done it in the past Bungle, but again, only because I bought the ticket after creating an acccount.

warrensburg,MO
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5. Re: Possibility to change seats? - Eastcoast rail

Quite often the half coach/half buffet car carriage has unreserved seating. I think it's Coach H.

Stirling, United...
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6. Re: Possibility to change seats? - Eastcoast rail

If they are Advance tickets then you are supposed to sit in the reserved seat.

If you phone them they can probably rearrange your seats for you but this may count as a change of ticket and attract a fee.

Wales, United...
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7. Re: Possibility to change seats? - Eastcoast rail

It's true that you are supposed to sit in your specified seats on an Advance ticket. In my experience though, it's very, very rare for on train staff to insist on it.

Still, if the OP is unhappy with their seat they can see if East Coast will change them without charge. If they do that they will be able to sit in the correct seats and will be following the rules correctly.

Kent, UK
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8. Re: Possibility to change seats? - Eastcoast rail

"Supposed to" yes, but I don't think this is a rule that is ever enforced. In fact I've seen Virgin Trains tell someone on their FB page who asked that they could sit where they liked, as long as it is an unreserved seat. I myself have sat in another seat on Virgin and the guard didn't bat an eyelid when he checked my ticket.

If you go onto the RailUK forums this is something that some members there do frequently.

Kent, UK
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9. Re: Possibility to change seats? - Eastcoast rail

You could always go on EC's FB page and ask them about it.

Melbourne, Australia
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10. Re: Possibility to change seats? - Eastcoast rail

I changed my seats easily by phoning Eastcoast - I just explained my reasons and they were most helpful. That was on a London to York trip.