On the webite is says: Tickets are non-refundable and time or date exchanges can only be arranged in advance of the event date. Exchanges can be arranged on the booking numbers provided.
I am happy to follow these instructions but just wondering if anyone has experience with showing up earlier than your scheduled time and getting on an earlier tour? Ticketmaster shows at least 20 spots left for the 1:20 and 1:40 tours that day. We have tickets for 2 pm but if we get finished at Westminster and can grab a quick bite before that I'd love to join an earlier tour. If we don't get done earlier I'm happy to stick with 2 p.m. Just wondering about flexibility...
Thanks again for your help!
Thanks so much for your continued help!