We landed at LHR on Saturday for the last part of our journey from Honolulu back to Manchester. We thought we were in a third world country, the airport arrivals area was dirty, disorganised, queues of confused travellers everywhere, no organisation and no personnel on hand to explain things to visitors to our country. When we did find staff they were either rude or could speak very little English. Signage explaining what was allowed on connecting flights was contradictory and if anyone had any queries or failed to understand they were shouted at by staff. What a welcome home!!! or more to the point what a welcome to foreign visitors. We were ashamed, disgusted and just hope this sort of behaviour is not prevelant at other UK airports.