Is BNS the worst organised station in the UK ?
We have had to go through there several times this year and each time we have to change platforms at the last moment. On Friday we actually missed our train because three minutes before departure it was changed from 1A to 9a Being elderly we could not make it and got down on to the platform to see the train pulling out. This is just appalling. A child running a train set in his bedroom does better than this. The sooner they bring back British Rail the better.