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Paying for Vacation Rental: Through TripAdvisor or PayPal?

Sacramento, CA
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65 posts
1 review
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Paying for Vacation Rental: Through TripAdvisor or PayPal?

Hello,

We plan to rent a vacation rental in Edinburgh soon. The owner says we can pay through Paypal with a 4% (which pays for PayPal transaction).

Which is safer? Which has better customer service or likelihood of getting a fast refund?

Thank you in advance,

Ashleigh

Vancouver, Canada
Destination Expert
for London
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55,644 posts
15 reviews
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1. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Have you got a link for the flat, please. There are some rated and legitimate agents and others who are neither, but without knowing the agent it's difficult to say how best to pay.

2. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

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Sacramento, CA
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65 posts
1 review
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3. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Here's the link:

tripadvisor.com/VacationRentalReview-g186525…

Thank you for your help!

Vancouver, Canada
Destination Expert
for London
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55,644 posts
15 reviews
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4. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Thanks. It looks a nice flat, but might be a bit snug with four people staying. If you don't want to book with PayPal or though TA you may always go directly to the source: http://www.stay-in-edinburgh.com/ According to the T&Cs of booking, credit card payments incur a 3% surcharge.

Scotland, United...
Destination Expert
for South Ayrshire, Glasgow
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14,827 posts
299 reviews
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5. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Thats a super looking flat in a really useful location. Paypal offers safeguards, but if it didnt cost any more to do the transaction via a credit card company I would opt for that in the first instance. That said I've used paypal over the years where there is no other option, and I've never encountered a problem. Now if they were asking for payment by western union, that would be a no-no. Have a great trip!

UK
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49,561 posts
92 reviews
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6. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Doesn't trip advisor have a "satisfaction guaranteed" or similar promise if you pay through them?

I'm not convinced its worth much but once you go outside TA you certainly have no comeback.

AFAIK Paypal dont offer any protection at all for services such as flights or apartments.

Scotland, United...
Destination Expert
for South Ayrshire, Glasgow
Level Contributor
14,827 posts
299 reviews
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7. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Some really useful advice from the Telegraph's Nick Trend on avoiding accommodation fraud and paying for a holiday rental with card or paypal:

telegraph.co.uk/travel/travel-advice/8836893…

here's a wee taster of the article:

". Be a stickler for paperwork. Do not send any money without receiving, and checking that you are happy with, the written contract. Be very wary of security deposits; ensure that the terms for returning or calling on the deposit are clear, and that the amount is not disproportionate - ten per cent of the rental might be reasonable, more than 25 per cent is clearly too much. Some sites offer the option of taking out damage-waiver insurance, which might cost about £25, rather than paying a deposit.

8. When paying the deposit and balance, always avoid wired money transfersby companies like Western Union, which may be untraceable. Credit card payments are safest. PayPal may provide some protection if yor account is linked to a credit card such as Visa, the card issuer is liable for the fraud – as long as you don't "load" your PayPal account with money debited to the card before you pay for the villa. Some rental sites such as homeaway.co.uk and villarenters.com have protection schemes which reimburse customers in the case of fraud - read the small print before you book however. "

Edited: 06 August 2014, 12:54
Maryland
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3,283 posts
6 reviews
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8. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

The Tripadvisor FlipKey guarantee will provide you more options for recourse if something goes awry. If you used your credit card AND TripAdvisors Guarantee you will be doubly protected, which will provide peace of mind and real help if you need it. Having to scramble to find other accommodation at the last minute can be a nightmare, especially after traveling so far. More protection & coverage is always better. Renting apartments can be great, but often operate under the radar without appropriate licenses or inspections for safety, fire security etc. Then you are really hosed.

Cheers,

Sunny

Londinium born and...
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4,257 posts
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9. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

" Renting apartments can be great, but often operate under the radar without appropriate licenses or inspections for safety, fire security etc. Then you are really hosed."

Sunny, there are no requirements for any licences, safety inspections, or fire security required for short let rentals in the UK. I've looked into it and they only apply to let's of six months plus. This is why you should always ask before booking if there are things like fire alarms fitted. Some landlords do fit safety features, but not the majority.

Many of the worst offenders that I've seen are apartments run by hotels and agents who have many units within a redeveloped house, or building. Typically they're 'studio apartments' and you should always look closely at the pictures to make sure you won't be sleeping a foot away from a cooker, or that there are no electrical sockets near water outlets. That last one is something I see in many pictures and would never be approved by EU building regulations, but somehow they ignore the rules.

Just saying, be diligent. Check the pictures match descriptions. Read what reviewers have said before about any problems and ask questions. Any landlord worth their salt should have no problem answering. If they sound dismissive, move on, there are plenty of other places out there.

Edinburgh
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47 posts
151 reviews
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10. Re: Paying for Vacation Rental: Through TripAdvisor or PayPal?

Paypal has a dispute system which you can use if the place (goods) are not what was promised. So if you book a smart modern 3 bed flat and get a studio you can claim.

Trip Advisor only guarantees you that the place exists and you get into it when you were promised. The guarantee is in effect for only of value on arrival to make sure to get into some place. It does not deal with any disputes over cleanliness etc , or if you get the studio flat instead of the 3 bed flat. Its guarantee also does not cover the security deposit - that is left to you to sort out with the owner.