My sister and I just returned from our third wonderful trip to Ireland in the past four years. We had our third bad experience renting a car from Hertz. Our troubles have included not getting the model we requested, cars in horrible condition, incorrect credit card charges, poorly communicated policies, and a general lack of customer service. I do not recommend that anyone rent from Hertz.
We are headed back to Ireland next spring and I am looking for another rental car company to use.