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Argus car rental - Loyalty programme, no response

Hong Kong, China
Level Contributor
302 posts
2 reviews
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Argus car rental - Loyalty programme, no response

I feel rather frustrating when posting topic again. Since 2009 when I posted it, I got a reply giving me a contact email which it worked well. At 2011 whenI encountered no response again from internet booking with loyalty membership sign in, I emailed MyArgus and they handled it for me. Now, again, I have no response after signing in MyArgus, I sent them an email but without reply at all. No email / internet contact are available. Only Telephone numbers and lines could be machine-answered only.

I don't want to misuse this forum for making a private complaint. 4% discount is good but not a big deal. I just want your opinion whether I shall still trust Argus Car Rental as a responsible agent? Does anyone else have similar experience with this company?

Limerick, Ireland
Destination Expert
for Limerick, Killarney
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26,812 posts
85 reviews
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1. Re: Argus car rental - Loyalty programme, no response

Hi Hunghom,

Any chance you could fill us in on the background please, if it is relevant to Ireland.

Western Ireland...
Destination Expert
for Southport, Connemara, County Clare, Portumna
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19,048 posts
59 reviews
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2. Re: Argus car rental - Loyalty programme, no response

I wouldn't trust ANY agent when it comes to car hire in Ireland go through the forums and you will find 90+% of negative posts come from people who have used Agents rather than booking direct. Booking direct you know what you are buying not what the agent is buying you into.

Hong Kong, China
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302 posts
2 reviews
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3. Re: Argus car rental - Loyalty programme, no response

Argus HQ is in Dublin. I have been renting car from Argus since 2006. In 2009 I first learnt about their loyalty programme, Argus representative answered my TA post and gave me their email address (which is not listed in the website). Last year, I encountered similar discount problem and we sorted it out via email exchanges. Now, I have the same discount problem again but my emails are not answered at all. Hence, I doubt whether I should still trust Argus. Anyone knows Argus in Dublin?

Limerick, Ireland
Destination Expert
for Limerick, Killarney
Level Contributor
26,812 posts
85 reviews
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4. Re: Argus car rental - Loyalty programme, no response

If the e-mails are not being answered it might well be that the person you were in contact with no longer works for the company and your e-mails are languishing in cyberspace.

Why not try another e-mail.

Hong Kong, China
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302 posts
2 reviews
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5. Re: Argus car rental - Loyalty programme, no response

I got an email reply just then. Thanks all.

Wakarusa, KS, USA
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172 posts
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6. Re: Argus car rental - Loyalty programme, no response

If you want to talk to a real live person, go to www.easytourireland.com, call the phone number listed (Salt Lake City, UT) or email with your phone number attached and John will call you direct. He will answer ALL your questions.

7. Re: Argus car rental - Loyalty programme, no response

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