We made reservations for a rental car at Hertz 6 months in advance, and we confirmed the reservation before we left the states. But when we got there they did not have a car for us. We went next door to the Budget car rental and they had a better car available at the same rate. They were extremely helpful and we were out of the airport within 45 minutes including the time we had spent at Hertz. When we returned the car it was very quick and easy. My husband left his cane in the car and didn't realize it until we got through security. We called Budget, they said they had the cane and they brought the cane up to him at the security checkpoint. They were a real life saver and made our trip exceptional. Thank you Budget!