Following my return to Manchester ,phoned ezybook to ask for car to be brought to level 5 ,where it was picked up .advised 30\ 45 mins due to security checks being made on cars , no such checks were being made and this was said because they had overbooked they had no drivers to bring car !!!
I then waited 2hrs for car . In-between making many phone calls to ask what was happening.
Sent email saying I was not happy with service and feel I should be compensated for what can only be described as a very poor service.no reply (I wonder why ).hence my reason for this response.
If you don't want to wait 2 hours for your car , then don't use this company . Quick to take your money but service and response is far from good.