I recently rented an apartment from Paris Autrement. What an unfortunate choice that was. Two weeks prior to our "trip of a lifetime" our son had a serious injury due to a fall. We contacted Paris Autrement immediately and aprised them of our sons hospitalization. They said not to worry that they would cancel the reservation immediately.
Then a couple days later they said don't worry we will market the apartment as available and return 100% of the days we can re rent! Yikes!
Then they did not list the apartment as available on their website.
Then they stopped responding to my pleas.
In the end they only returned half of the substantial amount of money they had in their posassion.
We really hope to go to Paris one day after our son is rehabilitated. It will be tough to do financially since Paris Autrement kept so much money and told us that our reasons for cancelling did not matter to them.
Legal, yes....short sighted...yes...Use their services at your own risk. You will have no recourse if you have problems with them or their apartments.Edited: 15 August 2012, 23:30