I booked hotels (Park Hyatt) way back - 6 months back. I am a Diamond member with Hyatt Gold Passport. I was thinking there will not be any problem to accomodate my small family (we are 2 adults and 2 kids of 6 year old and 17 month old) in one room.
The concierge got back to me and mentioned that we can't stay in one room but need to book another room for kids. This never happens in US or Canada.
Is there a way around it? Can we sleep with one kid and aks for roll away bed or crib for other one?
My trip is in one week and I am looking for your help to do what next.
I also booked at Radisson Blu at Paris and they are okay to accomodate all of us in one room/Suite after they were hesitant earlier, considering my Gold status with them.
Anything helps. Thanks.