It's 10:00 Paris time & MyParisVisit.com has been extremely accommodating.
Went to the office this morning to discuss problem & the manager, Tracey was very helpful.
They are replacing our luggage, laundering all of our clothes & putting up on a new rental.
They have never had a problem like this & they were very friendly to help us out.
I am very pleased with the service. I will update once we get our belongings.
It was a gross & disappointing situation but the customer service really helped to make a bad situation better.
We have never dealt with anything like this before. I hope this is our first & last time of dealing with something like this.
Thank you to all that responded to my earlier posting:)