We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Question about the French rail system - printing e-tickets

Which Angouleme hotels are on sale?
dd/mm/yyyy dd/mm/yyyy
See hotels
j l
Denver, Colorado
Level Contributor
42 posts
7 reviews
Save Topic
Question about the French rail system - printing e-tickets

I have some mobility limitations, so try to plan ahead, as the age-old traveler tradition of 'dashing' is no longer an option for this particular traveler. We have advanced purchased several TGV tickets - some that we can print while still at our home, and some that need to be printed at the station. With that background:

- When we take the TGV from Paris to Angouleme, then connect to the slow train from Angouleme to Cognac, will we be able to print off BOTH tickets at the kiosk at the Paris station, or will we need to print out the TGV tickets in Paris, and then the slow train tickets in Angouleme? If the latter, how much more time do we need to plan between connections to be able to get the second set of tickets printed after arriving in Angouleme?

- Regarding the e-tickets that we will already have printed at home, can we just board the train with these printed tickets, or do we need to 'exchange them' at the station for something different before boarding?

- Finally, do these kiosks work pretty much just like printing out boarding passes at most airports?

Thanks so much!!

JAL

Paris, France
Destination Expert
for Paris, Loire Valley
Level Contributor
21,267 posts
4 reviews
Save Reply
1. Re: Question about the French rail system - printing e-tickets

As you are from the USA, it is unlikely that your credit card will allow you to use the kiosks at all.

Only PREM or iDTGV tickets may be printed at home. These tickets are non refundable and non exchangeable and need not be validated prior to use. Other tickets must be picked up at any train station service window or SNCF boutique.by giving the agent both your reservation number and presenting, for his inspection, the same credit card that was used for the original on line ticket purchase. I recommend that you complete this step well in advance of travel.

Val-de-Marne, France
Level Contributor
8,621 posts
Save Reply
2. Re: Question about the French rail system - printing e-tickets

With your print at home tickets you can indeed board the train with them but must also present your ID matching the name on the tickets. Pay attention to the printing requirements (A4 or since you're from the US letter size paper, no cutting, etc).

Sydney, Australia
Destination Expert
for Train Travel
Level Contributor
84,030 posts
13 reviews
Save Reply
3. Re: Question about the French rail system - printing e-tickets

More accurately, you may be asked to present ID on the train. It depends on the conductor.

j l
Denver, Colorado
Level Contributor
42 posts
7 reviews
Save Reply
4. Re: Question about the French rail system - printing e-tickets

Thanks for your response. I am asking for the following clarification only because we have been receiving inconsistent information from Rail Europe:

Are you pretty sure that we can go into only 1 train station, or only 1 SNCF depots, and with the proper information, print out all reserved tickets for our 3 weeks of travel? (The inconsistencies within Rail Europe's responses have been that they say on their website that the tickets can only be printed one day in advance, and only at the point of departure for that leg - whereas an email response from them seems much more consistent with your explanation.) Again, thanks so much! JAL

Paris, France
Destination Expert
for Paris, Loire Valley
Level Contributor
21,267 posts
4 reviews
Save Reply
5. Re: Question about the French rail system - printing e-tickets

There are few, if any, regular posters here who use Rail Europe. RE does not sell PREM or iDTGV tickets which can be printed by the purchaser. If RE is giving you specific instructions about picking up tickets, then I would not question what they are telling you.

Next time, purchase your tickets directly from the SNCF and you'll save a lot of money.

London, UK
Level Contributor
7,040 posts
209 reviews
Save Reply
6. Re: Question about the French rail system - printing e-tickets

Yes you will be able to collect all the tickets from one SNCF station, either ticket office or machine, or boutique., The latter being shops separate from the stations and if there is one convenient to where you are staying in Paris may be easier and less stressful to use.

You may find that if you have booked Paris to Cognac via Angoleme, it will come as a single ticket.

7. Re: Question about the French rail system - printing e-tickets

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 14 September 2015, 04:15
Get answers to your questions about Angouleme