We booked accommodation in Apartment Kerner Zur Alten Weinkelter Ferienapartments
(3 persons, 4 nights) for 30th of August,2013, a one month before the arrival time. We paid the full payment in advance, by our credit card.
3 weeks before the arrival time, we asked the owner Mrs. Maria to cancel the booking and refund our money, because of sudden change in our trip.Only After five days of email exchange our booking was cancelled by her . Afterwards she told us for the first time it's non refundable, and she is not going to return any amount of our payment even though there is quiet a long time before the accommodation period. We couldn't believe that the owners will take our money for 4 nights while we would not come to her apartment. We understand that owner would like to double her profit.
Be careful before paying in credit cards in advance. Don't be so naive like we were.
We already feel very disappointed, hoping to meet better & nicer hosting !