Had the serious misfortune to book car hire through DOYOUSPAIN.COM and ended up with a booking at RECORD CAR HIRE.
On paper it seemed a good price 146 euros for 7 days hire of a Nissan Qashqai +28 euros for a child seat.On arrival a small queue,which was expected,eventually getting to the counter and handing in my voucher everything seemed fine.
Then I was told I needed the top up insurance but having bought it already in UK I pointed this out and then the nice polite young lady became unhelpful, disinterested and to be honest completely lost interest.My voucher said 400 euros deposit by c card.....no it was 1000 euros. You must pay to be an extra driver 101 euros....I dont drive and dont have a licence. But I have a voucher saying 146 euros.....sorry you didnt book it directly with us speak to doyouspain.com.
I will cut the story short and after some 25 mins haggling and the baby crying I asked her how much i needed to pay to get the car and was told 346 euros.
At this point I told her to keep her car [well something like that!] and we eventually booked a smaller car with Europcar [some bad comments about them on here but they were fine with us]
I have emailed doyouspain.com 3 times but as yet have no reply.
Apologies if you were stuck behind us in the queue!!