Hi everyone, I know this topic has been exhausted on the forum, but it still causes a lot of concern for travelers... and having just returned myself from Mallorca for the first time, I wanted to share my positive experience with a car hire company, and maybe provide some more piece of mind for others booking in Mallorca.
I took the recommendations of a few forum users and booked with Terry's Car hire; all booking procedures were done online and the car was ready to be picked up in the airport car park upon arrival. No cues, no wating at a desk, etc. The car was a spot less Ford focus, and even though it was no brand new, it was in excellent condition. There were no extra charges, and the return procedure was the same, fast and efficient. Although I never actually saw anyone in person, the email communication they provided before our trip was prompt.
The price was less than 1/2 of some of the big name and recommended agents, which worried me at first (you get what you pay for...), but by no means did the price reflect the quality of the car, service, etc.
This is by no means an advert or anything, I just wanted to let others know that I had a good experience with this company, as this seems to be a concerning topic on the forum.
I'm headed to Faro this week and it sounds like the rental car rip off scams are plentiful there as well, so hopefully my research has paid off again.....