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Do not use Goletworld Agency

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London, United...
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Do not use Goletworld Agency

I booked a short term self-catering apartment using Goletworld in Granada. The website showed the property as available for those dates, and asked for payment of 10% of the price, plus an expensive 10 euros transaction fee. I received confirmation of payment from Paypal, but no news from Goletworld with further details. I waited several says and email them countless times; finally they got to me several says after, despite their website promised to get back in 24 hours. They emailed me saying the porperty was not available, and that they had no other properties to offer. Because of waiting for them; I wasted valuable time in finding alternative accommodation for those busy dates in Granada. This company;s website is decietful, and they lack responsability and seriousness.

Palm Coast, Florida
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1,964 posts
197 reviews
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1. Re: Do not use Goletworld Agency

I have looked at some of their properties in Madrid. Has anyone had good luck with them?

Hong Kong, China
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2. Re: Do not use Goletworld Agency

Did you get a refund then?

Destination Expert
for Madrid
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3,480 posts
425 reviews
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3. Re: Do not use Goletworld Agency

I have found that most places want a wire transfer from your bank and have learned to be suspicious of anyone who does not. I think that people who accept paypal seem to be somehow less trustworthy since there is less of a paper trail and less accountability. Thanks for the warning on this one.

Edinburgh, United...
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4. Re: Do not use Goletworld Agency

I have personally used Goletworld many times when travelling to Madrid, Barcelona and Paris and have found great apartments at affordable rates.

I totally dissagree with wombat1223, as websites that accept Paypal as a medium of payment are more secure than others. Paypal is the largest online payment system in the World. When you pay via Paypal neither the property owner nor the Agency have any of your credit card details. Hence it is 100% safe.

I will never trust websites where owners ask you to pay 100% upfront.

5. Re: Do not use Goletworld Agency

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Removed on: 24 October 2012, 14:17