having stayed in hotels 40 weeks of the year, I always take a centrally located apartment when holidaying - much easier for privacy and comfort. Recently massively disappointed to be told on my enquiring about a Madrid property on TripAdvisor that the range (£70-90pn), did not apply for our ten day stay. Let's be clear I'm familiar with high/low season pricing and expected a range of £700-£900 plus any security deposit. In fact we were asked to pay almost £1200! If you publish a price, you either say it's an error or you honour it. You should certainly apologise for misleading your client. What we were told was that the pricing was only a guide. Really? This makes me wonder whether we should hire through Trip Advisor in this way and yes, if we do, it won't be in Madrid. Deeply disappointing. Have any others had this experience? Advice please!