I have recently returned from the beautiful city of Madrid. On my first day I visited the Prado, and realised my new I-phone had come out in a taxi. I spent the day regretting the family photos I had lost. I went back to my apartment at lunchtime , emailed the apartment owner not expecting anything , but at least to let him know. I tried to contact the phone to no avail (it had an Australian sim card). I returned to the apartment at 6pm downcast to a beeming concierge, who had waited an hour for me. And guess what, he had my phone !! So how it was recovered and returned will never be known. The taxi was caught on the street, with a driver who spoke no English. I had no receipt or taxi number. And despite my 200 euro reward, no one (taxi driver included) would take a cent. God bless Madrid. I experienced this kindness , all over this wonderful city.