Please God someone help me im pulling my hair out here!!
I was booking a flight for me and 7 friends or the end of september, East Midlands - Alicante.
I made the booking with Ryan Air to realise the second I confirmed the booking that I had done it the wrong way round meaning id booked Alicante - Eastmidlands instead!
I went back ont he website and searched for the correct flight to see what the price difference would be. My original incorrect booking cost £1156.....the new correct booking would be £1200 making it only £50 more expensive
When i called Ryanair and explained my mistake, the lady said that becuase I had rung within 24hours they would change the booking for me charging me a £10 admin fee plus the difference in flights so it would be around £60.....when it came to it. She said it would be £400! I have no idea where she has got this figure from! I tried to get an explination but she couldnt understand what I was saying and she really wasnt making much sense to me either. Im the end she hung the phone up on me!
The second time I called back the price was now £198 to amend the booking.....much cheaper than the last quoted price but still way more than it should have been! When i questioned this he again hung up on me! Iv since rung id say around 7 times, each time being told a difference price around the £400 mark....now I wish id not argued with the £198 price!
Im so upset as this was a booking between 8 friends now im going ot either have to foot the difference or ask everyone to cough up due to my mistake.
Is there anyone out there that can help me please? I dont know where else to ask.
Thank you for any help!!