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Travel Republic

London, United...
Level Contributor
361 posts
11 reviews
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Travel Republic

I was doing an online booking with TR today when halfway through the booking an agent from TR phoned and asked me if I wanted them to complete the booking over the phone.I agreed but I found the experience a bit concerning.They told me that if a booking was not completed in 3 minutes they would then phone the customer and help them with the remainder of booking.

Is that their normal practice now?

Lancashire
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10,787 posts
16 reviews
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1. Re: Travel Republic

New one on me, booked with them several times & that's never happened!

Best Regards - Taggy

Wales, United...
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12,899 posts
69 reviews
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2. Re: Travel Republic

Is it booked then.

London, United...
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361 posts
11 reviews
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3. Re: Travel Republic

Yes it is booked and I have just checked that it is now on Manage my Booking on TR's website

Carlisle, United...
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473 posts
41 reviews
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4. Re: Travel Republic

I don't quite know why but that would worry me.

Iver, United Kingdom
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110 posts
3 reviews
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5. Re: Travel Republic

Always use TR and that has never happened to me and I'm sure I take longer than most. Might be something new but I think I would check with them.

Aberdeen, United...
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11,771 posts
13 reviews
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6. Re: Travel Republic

New one on me too,booked lotsof holidays with TR never had that,??

Tredegar, United...
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1,796 posts
2 reviews
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7. Re: Travel Republic

Dont you enter your phone number just before booking?

Wales, United...
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12,899 posts
69 reviews
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8. Re: Travel Republic

Its more than likely a new thing. They might have a few spare staff wanting to make sure you get on and book you accommodation. They don't want you changing your mind half way through. Would not worry I have booked over the phone with them a few times.

Lytham St Anne's...
Destination Expert
for Malta
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9,404 posts
25 reviews
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9. Re: Travel Republic

I have used TR many times and have never had that happen.

Takes me ages to book on line as my one finger typing and keep having to rectify mistakes means it takes me about half an hour .

Shouldn`t worry , they seem an honest and reliable company.

Graham

Liverpool
Level Contributor
2,552 posts
21 reviews
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10. Re: Travel Republic

Hi chester2,

No need to worry! TR have had a customer call back team for a while now, and they do call people sometimes to help when making a booking online.

Margaurite

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