I am going for a day trip to Naples May 22, 2012. My friend had her friend who knows Italian order the tickets for us. However she ordered them with her credit card and her name and they don't want to send the tickets overseas so we need to pick them at the box office. We have a signed letter authorizing us to pick them up with her stationary and a photocopy of her passport along with buisness cards but I'm worried they might not give them to us and we would be out hundreds of dollars. Does anyone have any advice on what we might do? Also we will be in Naples at night and I have read so much about the crime there. I know not to bring anything flashy or expensive but the owner of the hotel we are staying at said he was worried about us being there at night too and he could arrange something. Is this something we could do on our own and be fairly safe or should we make arrangements through our hotel?