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Trenitalia to Revamp Fare Structure Effective June 10, 2012

GAC
Los Angeles, CA
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for Sardinia
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Trenitalia to Revamp Fare Structure Effective June 10, 2012

ADVANCE BREAKING NEWS:

Trenitalia has announced a brand new fare structure for its "national" (reserved) trains, to take effect on June 10, 2012. There will be THREE FARE LEVELS:

BASE FARE: tickets will be changeable and refundable (with conditions and restrictions)

ECONOMY: tickets will be changeable (with conditions, restructions, and a fare upgrade) but not refundable

SUPER ECONOMY: tickets will be nonchangeable and nonrefundable.

The "MINI" fares, which have become the "rage of the town" in the recent past, will essentially be replaced by the Economy and Super Economy fares beginning next week.

Look for further updates here in the next few days.

GAC
Los Angeles, CA
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for Sardinia
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1. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

It's now past midnight in Italy on Sunday, June 10, 2012, and Trenitalia's hugely popular "MINI" fares have now been added to the "garbage heap of history", thereby joining the many other promotional fares offered for short periods of time over the past several years.

But don't fret, because Trenitalia's marketing geniuses have concocted two new promotional fares to replace the "MINI" fares: ECONOMY and SUPER ECONOMY (as highlighted in my original posting above). These new fares already appear on the LE FRECCE webpages of the Trenitalia website, for trains departing on and after June 10 (other webpages continue to reference the now defunct "MINI" fares).

COMPLETE DETAILS about these two new fares have not yet been published (apart from what I disclose above), and the Trenitalia website continues to be littered with pages on the "MINI" fares which, as noted, are a now a thing of the past.

Trenitalia's secret: keep changing the names of the promotional fares and the Bizantine rules attached to each fare (which are not always uniformly enforced), so that travellers will be hard pressed to remember the differences and changes over time .... Once travellers become comfortable with a particular promotional fare, it's suddenly dropped in favor of yet a new promotional scheme. And we're all supposed to muddle through this!

True to form, all of Trenitalia's marketing materials about these new promotions are in Italian only (making this posting and those in competitor travel websites the only English-language announcements to date). No doubt that Trenitalia will get around to providing some English translations in the days to come ...

One change you'll note: all "BASE" fares on the Frecciarossa and Frecciargento trains between Turin and Salerno are supposed to have been REDUCED by 5% (as previously trumpeted by Trenitalia). You'll note Florence/Rome and Rome/Naples are now all 43 Euros rather than 45 Euros. But this comes with an apparent further tightening of the rules for changes to "BASE" fare tickets (the particulars of which have not yet been clarified).

The super-cheap 9-Euro promotional fare: it's STILL OFFERED, but you'll be more likely to find it on the slower Intercity trains, at least without a long advance purchase.

Obviously, we'll all need to wait some time longer before the complete rules of the new promotional fares (and the "BASE" fare) are published on the Trenitalia website.

Fares and travel conditions for the unreserved "regionale" trains have NOT changed.

Stay tuned.

New Orleans...
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2. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

I purchased tickets from Firenze S. M. Novella to Roma Termini last week and it was 58 euros roundtrip. Today I checked the same departure/arrival and it's 18 euros roundtrip. That's 40 euros difference!

Would it be hassle-free to try to get a refund? I'm not exactly sure if they would reimburse me 100%

New York City, New...
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3. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

There are no round trip tickets. What I am guessing you paid is 29 euros each way and now you are saying they are 9 euros each way?

Read up on the restrictions on the ticket fare you purchased to see what options are available to you. I believe the 29 euro fare is a mini fare and if so, restrictions definitely apply -

And GAC - just want to say thanks for taking the time to bring all this current info to the site.

Edited: 10 June 2012, 02:15
GAC
Los Angeles, CA
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for Sardinia
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4. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

You can request a refund for the "MINI" tickets you purchased (with a 50% forfeiture). It may take several weeks fror the refund to appear on your credit card.

If you work the math, you'll see that it's probably not worthwhile.

Sydney
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5. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

Goodbye MINI..you shall be missed!!!I bought all my July tickets over the last month and got tickets from Rome to Milan on the fast train for 9 euros..never paying more than 29 Euro for the rest of my tickets!

GAC
Los Angeles, CA
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6. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

In the dead of night, while many of us slept, Trenitalia published the official rules to its new promotional fares, which replace the popular "MINI" fares effective today. Here is a rundown of the rules (which for the time being are in Italian only):

"BASE" fare

NO ADVANCE PURCHASE REQUIREMENT (as before)

Essentially no changes from before:

Reservation changes: unlimited PRIOR to scheduled train departure; once only up to ONE HOUR AFTER scheduled train departure. No premium or penalty for the change(s).

NOTE: This means that there continues to be a ONE HOUR GRACE PERIOD to make a reservation change in case you MISS your reserved train (even if not attributable to Trenitalia)

Refunds: 20% forfeiture up to scheduled train departure; 50% forfeiture up to one hour after scheduled train departure. No refund where the ticket amount is 10 Euros or less.

"ECONOMY" promotional fare (capacity controlled)

NO ADVANCE PURCHASE REQUIREMENT!!!

Reservation changes: ONCE ONLY prior to scheduled train departure (and not thereafter). Must pay DIFFERENCE IN FARE to the "BASE" fare (i.e. the fare advantage is cancelled). May change the date or hour of departure. Must keep same class of service and same train category. Apparently, the new reservation may be for an earlier OR a later departing train (this represents a welcome change from the more restrictive "MINI" fare rules).

BEWARE: If you MISS your train, even by one second, your promotional ticket becomes worthless, and you must purchase a brand new ticket. EXCEPTION: missed connection from another train, where the minimum connection time is respected. For this reason, it's imprudent to buy this promotional ticket on the same day as arrival by plane.

Refunds: NOT ALLOWED

"SUPER ECONOMY" fare (capacity controlled)

NO ADVANCE PURCHASE REQUIREMENT!!!

Reservation changes: NOT ALLOWED

BEWARE: If you MISS your train, even by one second, your promotional ticket becomes worthless, and you must purchase a brand new ticket. For this reason, it's imprudent to buy this promotional ticket on the same day as arrival by plane (unless the discount is so good that you won't mind a total forfeiture)

Refunds: NOT ALLOWED

NOTE: The 9-Euro fare is limited to the SUPER ECONOMY category

NOTE: The ECONOMY and SUPER ECONOMY promotional fares are NOT offered for the "Executive" level of service on the newest Frecciarossa trains. Otherwse, these fares are offered on ALL "national" (reserved) trains, in both first and second classes.

NOTE: Children's discounts are NOT combinable with the promotional fares. In some cases, the children's fares could be better than the promotional fares. Children under the age of 4 years and one day always travel FREE, without a ticket and without a guaranteed seat.

THESE FARES AND RULES APPLY ONLY TO THE RESERVED NATIONAL TRAINS AND NOT TO THE UNRESERVED REGIONALE TRAINS

COMMENT: All considered, these new fares continue the tradition of the "MINI" fares, with some noteworthy improvements.

GAC
Los Angeles, CA
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7. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

These points must be stressed:

1. If you purchase an ECONOMY ticket and get "buyer's remorse", your ONLY option is to change the departure time or date of the train (keeping the same city pairs, class of service and train category) by paying the difference in fare to the "BASE" rate. This will take away the fare savings entirely. The change must be made before the scheduled departure time of the original reserved train. Only one change is allowed. The ticket is otherwise non-refundable.

2. If you purchase a SUPER ECONOMY ticket and get "buyer's remorse", you're STUCK with that particular train. No changes and no refunds are allowed

3. DO NOT BUY a SUPER ECONOMY ticket if you believe that you may wish/need to make a reservation change!!!

GAC
Los Angeles, CA
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8. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

ANOTHER POINT:

One reader on a competitor travel website asked the question "what happens to "MINI" fare tickets previously purchased for future travel?"

ANSWER: These previously purchased "MINI" fare tickets CONTINUE TO BE VALID. NO ACTION NEED BE TAKEN!

Imperia, Italy
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9. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

<These new fares already appear on the LE FRECCE webpages of the Trenitalia website, for trains departing on and after June 10 (other webpages continue to reference the now defunct "MINI" fares).>

The new fares are now also on the old trenitalia interface e.g. http://www.fsitaliane.it/homepage_en.html

GAC
Los Angeles, CA
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10. Re: Trenitalia to Revamp Fare Structure Effective June 10, 2012

TRENITALIA HAS NOW TRANSLATED the rules for the "BASE", ECONOMY and SUPER ECONOMY fares on the English-language pages of its website.