I just purchased a ticket for three persons from Rome to Pisa and after entering my credit card information the reservation disapeared. I was directed to register which I did but it is not complete yet...as I have not received my password by email yet (as promised). I don't know what happened to the original reservation. To top it off I think I used the Surname section by incorrectly entering our first names....I got impatient and wanted the Super Saver Fare and impulsively purchased the tickets without really knowing what I was doing. Can anyone help me?