We have my Fiancés Mum staying with us and she is registered Disabled in the UK, with great difficulty walking and getting up stairs. Unfortunately for some reason in our research, somehow we missed that she could get help and even free entry, into various attractions in Rome.
Today for example she stayed in all afternoon because she was so exhausted after trying to walk about locally and it was only then that we started looking online for transport options. She has hired a wheelchair for her stay, but it is next to useless on the cobbles and no ramp curbs.
So along with our lack of awareness, his mother and sister have ordered and paid for, online tickets to the Vatican Museum tomorrow afternoon. I saw that you can change the names and times of these tickets online so that we can possibly transfer them to some other guests later on, if we can gain free access for her and a helper?
So what I need to know is, is it too late to change say, one ticket that is paid for, e.g. to myself, and then walk straight in with my fiancés mum to the disabled desk in the Vatican museums and get her a free ticket (+ I read any assistant can also gain free entry). Or maybe we could postpone both tickets for when someone else comes to stay with us, if both she and her daughter, helper can get two free tickets?
Can anyone advise?
Oh, and also, she didn't know about any of this until today, so left her disabled blue badge in the UK but we have done a screenshot of it tonight over the internet and could get this printed out at an internet kiosk tomorrow if needs be? Otherwise she only has a letter from her doctor saying that she is ok to fly. Aside from the fact that she visibly struggles walking, what would she need as proof to gain free entry?
Thanks for any help at this short notice.