Our estimate for reaching Termini station was a bit incorrect and we found ourselves rushing in with less than 20 minutes before departure.As we were pulling our suitcases looking for the correct platform, a young Italian girl offered to help.She ran ahead of us guiding us to the correct platform,searched the correct coach and even helped us lift and place the suitcases in the overhead racks. Once we were settled and were wondering how much to tip her, she suddenly demanded 15 euros from us for her services and her attitude changed to that of a local thug. We finally settled at 10 euros.
So please beware !!!!!!.