There are one morning Frecciargento and a few Intercity trains direct to Florence. Most of the Intercities call at Firenze Rifredi and require a further train to get to the main Florence station of Firenze S. M. Novella. Otherwise, change at Bologna. Or if you want to go by cheap Regional trains without reserved seats, change at Bologna and Prato.
For Verona, you must always change once in Mantova.
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