I am trying to book the overnight train from Venice (Venezia S. Lucia) to Paris. I get as far as the credit card section but can't get any further. It also has registered user or non-registered user, and 'Warning: for purchases without registration is not provided an invoice'.
So, I tried registering but it doesn't work. I fill out my name, underneath is Country of birth, province of birth and place of birth. I put 'Australia', the other two boxes are then greyed out.
When I click 'submit' it tells me 'All the compulsory fields must be filled in before comfirming the registration process. Please scroll the form and complete it.'
The only section I haven't filled out is the your home section which asks to 'Provide your address, only in Italy, in which we will ship your new card.' There is of course the hotel address in Venice where I'm staying but I don't know if that's acceptable or not.
Has anyone else had trouble like this? I don't what to do. It seems strange that you have to have an address in Italy. Any suggestions? If I book with Thello, you can't choose your berth level i.e. a lower bunk but you can with Trenitilia.