the 2013 post by martin which seems to be still active mentioned as dell'Arte option for 10 euros on top of pass cost and seemed nice because it is far less crowded etc. however now I learn it was discontinued not long after Martin used it and the service which was designed to alleviate crowding on popular routes so residents could get where they are going is no more. In some discussion of that service it was mentioned that at vaporetto stops there is a separate line for residents to get on the vaporettos. Is that the case? Just want to sort out what to do at a crowded stop. Thanks.