Has anyone used firefly car rental from Verona airport ?
We have booked a car from Firefly through rentalcars.com which had the best price for a ford c-max or equivalent, €230 for 1 week - we have 2 toddlers travelling and need the space for car seats, buggies. However since we booked the car I have read a lot of very negative reviews for firefly car rental - being forced to pay for extra insurance, poor customer service , paying excessive fuel fees, etc etc but these negative reviews are from other airports.
We have rented cars abroad before and know the drill, check the car for dents, scratches etc and have the agents note them before leaving the airport, but there is so much bad press when I google Firefly.
I also phoned rentalcars.com and they have assured me they are a reputable company and if there is any problems to contact them.
Has anyone used Firely out of verona airport and had a positive experience ?