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booking with trenitalia online

scotland
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19 posts
3 reviews
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booking with trenitalia online

hi folks,

thanks for your help with the transport,

Last night I tried to book my overnight train from naples to taormina using the trenitalia website. However once it got to the point of confirmingthe payment it said payment denied. We phoned the bank and everything from this end is fine.

I was wondering if anyone else from Britain has had problems booking online trains?

I don't want to phone them as the charges are expensive. What else can I do?

I arrive in naples at 19.oo on the 17th Oct and wanted to board the train that night.

Lynn

Here & There
Destination Expert
for Sicily, Taormina
Level Contributor
95,581 posts
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1. Re: booking with trenitalia online

You are not alone Lynn – the site is notorious!

Enter “payment on trenitalia” in the Search box in the Italy forums.

"Payment denied" on trenitalia website:

tripadvisor.com/…10672324

More trenitalia problems with payment!!! HEEELP!:

…tripadvisor.com/ShowTopic-g187791-i22-k1491…

trenitalia- credit card payment denied:

…tripadvisor.com/ShowTopic-g187791-i22-k5220…

Trenitalia Website Problems:

ricksteves.com/graffiti/helpline/index.cfm/r…

A call to Trenitalia might not even help the situation – you may have to just purchase your tickets when you arrive.

Buona fortuna!

Vagabonda

Manchester, UK
Level Contributor
983 posts
11 reviews
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2. Re: booking with trenitalia online

Have you tried a travelagent in your city?

3. Re: booking with trenitalia online

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